FAQ

When attempting to insert the Allen Bolts, the Allen Nuts need to be fully inserted into the bottom of unit where the Allen Bolt will reach through and thread together. By doing this, you will be able to connect the bolt to the nut and secure it in place.

Our Multi-Gym products are going to fit a door frame with a depth between 4 inches and 7.75 inches.

We do have inventory of replacement parts. Please send us an email to help@4implus.com with the specific part name you need along with your first and last name, mailing address, and contact info. If we have the part in stock, and you have purchased the product within the last two years, we would be happy to provide a replacement.

Unfortunately we do not have replacement adhesive pads. We usually would have to replace the entire bar, and are only able to do so on a case by case basis depending on how long you have had the product.

Try to turn the Side Bracket to a 45 degree angle- it should slip right into the Swing Arm opening. This is best done before attaching the Side Bracket to the door frame.

The Ab Carver Pro comes with knee pads while the Ab Carver does not.

Once you are fully rolled out, lift the Ab Carver half an inch from the ground. This will cause the spring to reset and allow for proper movement. You can also try removing the handles and

Our Cooling Towels are meant to be stored damp in the original container(don’t worry, they will not mold) so that they do not dry stiff. If that does happen, simply soak it in warm water. Do not pull the towel apart as it may cause damage.

The smooth side of the cooling towel absorbs and dries, while the textured side cools.

Unfortunately the watches have been discontinued and the software has fallen out of date and is no longer available. We would recommend returning the watch to the original place of purchase. If they cannot process a return, please reach out to help@4implus.com. We sincerely apologize for the inconvenience.

It’s important to us to provide the best shipping experience, so we are now shipping everywhere in the 48 Contiguous States only. We are unable to ship to Alaska, Hawaii, Puerto Rico and the other US territories. No international orders are accepted.